Communicate important weather-related information to your community through SoundCare® on-hold messaging. We have written a bank of messages specifically for use before, during, and after severe winter weather.

Following are some examples of our winter storm messaging.
Before a winter storm:
Before a winter storm, make sure to plan ahead. To prepare your home and family, have alternate sources of heating fuel on hand, such as dry wood, in case regular fuel sources are cut off. Winterize your home by insulating walls and attics. To avoid freezing, allow faucets to drip a little during cold weather. And, in case a pipe bursts, make sure everyone in the house learns how to shut off water valves. For more information on preparing for a winter storm, visit www dot f-e-m-a dot gov.
During a winter storm:
Power outages often occur during winter weather emergencies. During times like this, many people try to use alternative sources of fuel or electricity, such as small gasoline engines, stoves, generators, lanterns, and gas ranges, for heating or cooking. These alternative sources of fuel may produce a very deadly gas, carbon monoxide. According to the Centers for Disease Control, this odorless, colorless gas can build up in your home, garage, or camper and poison the people and animals inside, causing sudden illness and even death. If you are too cold, or need to prepare food, don’t put yourself and your family at risk. The C-D-C suggests that you turn to friends or a community shelter for help. If you must use an alternative source of fuel or electricity, be sure to use it only outside and away from open windows.
After a winter storm:
When returning home after a winter storm, take these steps to ensure safety. To prevent carbon monoxide poisoning, do not use generators, charcoal grills, or other fuel-burning devices indoors, or in enclosed or partially enclosed areas. Listen to local updates to find out if tap water is safe for drinking, cooking, cleaning, and bathing. If the water is not safe, use bottled or boiled water. And remember to stay warm. Wear several layers of clothing to help keep in body heat.