Stakeholders – Hospital Departments
Who else in your organization is vested in the success of your communications efforts? This can include any individuals, departments, or committees who are concerned about the information you send and receive and how it is perceived. Recognizing and including the contributions and objectives of your stakeholders is key to getting the results you need.
ChannelCare® healthcare digital signage and SoundCare® on-hold messaging allow you to integrate the goals of your various stakeholders into well-balanced, effective programming for your callers and internal audiences.
Marketing & PR
ChannelCare and SoundCare deliver results for marketing and public relations departments, elevating the brand, driving service line revenue, promoting screening events and healthy behaviors, giving the hospital an edge over the competition, and communicating “need to know” and “want to know” information.
Human Resources
Human resources professionals need innovative ways to promote and recognize service excellence, recruit and retain qualified employees, communicate benefits information, encourage wellness, and enhance HIPAA compliance, among others. With high definition, graphic-rich messaging, ChannelCare supports human resources’ goals and improves employee morale, engaging employees in a way that more traditional media can’t. SoundCare is the ideal solution for recruiting, recognizing, and retaining employees, engaging audiences every time they contact your facilities.
Nursing & Patient Education
ChannelCare can help improve patient care, increase satisfaction, and improve ratings on quality measures by motivating and reminding nurses and other caregivers to follow process and procedure. ChannelCare can help extend the reach to nurses and aid them in communicating in more effective ways to increase patient understanding, reduce medical errors, and demonstrate compassionate patient care at all times. ChannelCare is the perfect medium to help clinical staff prepare for certification exams.
Hospital foundations use SoundCare to promote fundraisers, solicit donations, recognize donors, communicate their contributions to the community and raise awareness of needs. One of Vericom’s clients, Fox Chase Cancer Center in Philadelphia, received a car donation as a result of a SoundCare message. Kittitas Valley Community Hospital (KVCH) routinely recognizes donors via ChannelCare. Click below to view a video as to how they incorporate this recognition into their ChannelCare programs.
Emergency Department
Emergency departments use ChannelCare to educate their audiences about alternatives to the emergency room like urgent care centers or primary care. Both SoundCare and ChannelCare encourage healthy lifestyle choices that can protect health, helping to prevent future hospital admissions and readmissions.
Hospital Retail Entities
SoundCare and ChannelCare can be used to drive business to retail establishments within the hospital like the pharmacy, cafeterias or restaurants, coffee shops, gift shops, and more. ChannelCare can be part of the mobile technology experience and reach individuals on a personal level with messages containing embedded QR codes, text message numbers, and foursquare check-ins. These messages engage individuals with coupons, discounts, and promotions, driving them to targeted locations and encouraging participation.